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JD-Power
2016 Home Security Satisfaction Report
Overall Customer Satisfaction Index Ranking
( Based on a 1,000 - point scale )
Monitronics*
877
Stanley Security
875
Vivint Smart Home
865
Comcast
861
Report Average
860
ADT
857
Protection 1
848
800
820
840
860
880
Source: J. D. Power 2016 Home Security Satisfaction Report.
Charts and graphs extracted from this press release for use by the media must be accompanied by a statement identifying J. D. Power as the publisher and the study from which it originated as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J. D. Power survey results without the express prior written consent of J. D. Power.